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CEREMONY Privacy Policy

Effective Date: August 14, 2025

CEREMONY, operated by Zen Compass, Inc. ("Zen Compass," "we," "our," or "us"), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile app, and services (together, the "Platform").

By using CEREMONY, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

Account details: name, email address, username, password.

Payment information: processed securely by our payment partner Stripe or via the Apple App Store's in-app purchase system. We do not store your full credit card number.

Profile information: optional bio, avatar, preferences.

Communications: when you email us or interact with support.

1.2 Information We Automatically Collect

Usage data: pages viewed, features used, time spent in the app.

Device data: IP address, browser type, operating system, device identifiers.

App-specific data: version, crash reports, performance metrics.

Cookies & tracking (web): for login, preferences, and analytics.

1.3 Analytics & Business Insights

We collect analytics data about how you use CEREMONY (including which guides you view, what features you use, and how often you engage) to help us:

  • Improve app performance.
  • Make informed business and product decisions.
  • Understand feature adoption and user preferences.

1.4 Information from Guides

If you subscribe to a Guide, we may share your username and subscription status with that Guide so they can manage your access.

2. How We Use Your Information

We use your information to:

  • Operate, maintain, and improve CEREMONY's website and mobile app.
  • Process payments and manage subscriptions.
  • Provide customer support.
  • Communicate important updates about the Platform.
  • Analyze trends and usage to make product and business decisions.
  • Prevent fraud, abuse, or violations of our Terms.

3. How We Share Your Information

We share your information only with:

  • Guides you subscribe to (username, subscription status only).
  • Service providers (e.g., Stripe, Apple App Store, cloud hosting, analytics tools).
  • Legal authorities if required by law or to protect our rights and safety.

We do not sell your personal information.

4. Data Retention

We retain your information as long as necessary to:

  • Provide services to you.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

You may request deletion of your account and personal data by emailing j.ceremony.works@gmail.com.

5. Your Rights

Depending on your location, you may have rights to:

  • Access a copy of your personal data.
  • Request corrections to your data.
  • Request deletion of your data.
  • Object to certain data uses.
  • Request data portability.

To exercise these rights, contact us at j.ceremony.works@gmail.com.

6. Data Security

We use encryption, secure servers, and other safeguards to protect your data. However, no method of transmission or storage is 100% secure.

7. International Data Transfers

If you use CEREMONY outside the United States, your information may be transferred to and processed in the U.S. where privacy laws may differ.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Platform with a new effective date.

9. Contact Us

Zen Compass, Inc.

Email: j.ceremony.works@gmail.com

Last updated: August 14, 2025 • This policy is effective immediately upon posting